FAQs
Perks. Goodies. Extras.
Perks. Goodies. Extras.
- What if I'm running late for my session? Sessions are scheduled according to availability, therefore time is critical. If you are running late, please sign on as soon as you can. Notes will be sent to your email after every session. If you have any questions you can email Jerrell Grimes directly. If you wish to make up the time missed, you will be subject to a non-refundable hourly consultation fee.
- What happens if there are no available spots in the group session? If the group session is full, you can book a 1-on-1 session or pay in advance to reserve your spot for the next group session.
- How old do I have to be to register? You must be at least 15 years old with parental consent to register for this course.
- How do I sign the parental consent form for my child? The parental consent form is online and can be signed electronically. A copy will be sent to you via email or postal mail, depending on your choice.
- I registered and paid for the session/course but I changed my mind. How do I get my refund? Use the contact form below to request a full refund, up to 24 hours after registration. If your request is after 24 hours a 50% refund will be processed.
- I had an emergency and cannot attend the session. What are my options? Emergencies will be handled on a case by case basis. Artist Jerrell Grimes, LLC reserves the right to refuse services and/or reschedule according to availability.
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